Terms and Conditions

 

  • Products

    All jewellery items are designed and hand crafted by Mairead Armstrong with a selection of designs being exclusive to designsbymairead.com.

  • Packaging

    All items are presented in an elegant black box.

  • Ordering

    All orders are subject to stock availability and payment clearance.

    We accept VISA, Pay Pal, Mastercard, Delta, American Express Switch, Solo and VISA Electron via the secure Pay Pal site.

  • Refunds

    We are very happy to refund you if for any reason you change your mind. We will process your return promptly upon return of your purchase by recorded delivery. Your refunds will be credited back to the same card used to make the original purchase.

  • Repairs

    We check all dispatched items to ensure they are in perfect condition. Should you receive an item that is defective, damaged or not what you ordered, please contact us within 10 days, and we will replace or refund the amount paid. Designs by Mairead jewellery is delicate and intricately made and needs to be handled with care, but in the event of a breakage we can repair items, which will be chargeable.

  • Delivery

    We use Royal Mail Recorded Delivery, and the package will need to be signed for in person. If you are not at home Royal Mail will leave a delivery note instructing you to collect your parcel from the post office. Your package should arrive within 7 days.

  • Materials used

    Metals used are 9ct, 18 ct solid gold, 18kt gold Vermeil, American gold filled, and Sterling silver. All stones and gems are either precious gemstones or semi precious. We do not use glass, or synthetic materials. Diamond carat weight will be included into the description.

    ♦ 9ct, 18ct and Sterling silver items are hallmarked in accordance with the English law. For further information on hallmarking visit www.thegoldsmiths.co.uk/assayoffice/

    Gold-filled is where a layer of gold is permanently bonded to a core of base metal using heat and pressure. In the USA, to qualify as gold filled, the metal must be at least 1/20th gold by weight, so there is far more gold than in gold plating. This makes it durable and can be used in heirloom jewellery to pass from generation to generation. Gold filled can be in any karat gold, such as 14 karat gold filled, which is 14 karat gold over base metal.

    Vermeil is a combination of sterling silver, gold, and other precious metals. It is commonly used as a component in jewellery. A typical example is sterling silver coated with 14 carat (58 %) gold. To be considered vermeil, the gold must also be at least 10 carat (42 %) and be at least 1.5 micrometres thick. Sterling silver covered with another metal cannot be called vermeil.

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